1. Digital Delivery Only
All products are pure digital downloads/virtual goods. No physical items, shipping logistics, or delivery tracking are provided. Any billing address collected is used solely for payment verification.
2. Automatic Instant Delivery
Download links are automatically sent to the buyer's checkout email immediately after successful payment. Links are also accessible on the order confirmation page. Buyers must check spam/junk folders if emails are not received within 10 minutes.
3. Copyright Protection Delivery Rules
- Maximum 5 download attempts per single order
- Download links expire automatically after 30 days
- Buyers are fully responsible for local file backup. We do not store permanent file copies and cannot reissue expired links under normal circumstances.
4. Technical Support
For download issues, verify checkout email and spam folder first. Submit order ID and detailed problem description to [email protected] for assistance.
Support: [email protected]
Store: https://hearthveilpress.com
Questions about this policy? We're here to help.
[email protected]